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Microsoft Power Automate

Microsoft Power Automate
Formerly Microsoft Flow

Overview

What is Microsoft Power Automate?

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Power Automate Premium

$15

Cloud
per month per user

Power Automate Process

$150

Cloud
per month per bot

Hosted RPA add-on

$215

Cloud
per month per bot

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://powerautomate.microsoft.com/pri…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Power Automate Guided Tour

powerautomate.microsoft.com
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Product Details

What is Microsoft Power Automate?

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

Capabilities

  • (DPA) digital process automation through cloud flows to connect apps, data, and services.

  • Automates repetitive tasks using UI-based automation with (RPA) robotic process automation through desktop flows.

  • Ensures consistency with business process flows—the (BPA) business process automation capability in Power Automate.

  • Process advisor: Power Automate also includes process and task mining capabilities to analyze and optimize workflows.

  • AI Builder: Power Automate uses AI to automate tasks that are repetitive or time-consuming. For example, its AI can automatically extract data from documents, generate reports, or answer customer questions.

  • The "describe it to design it" feature allows users to create flows by simply describing them in natural language, making it faster and easier for users to create flows, to produce flows that are more likely to be used.

  • The Power Automate platform offers a wide range of connectors, so users can more easily integrate existing applications and systems.

Microsoft is now adding two new features to Power Automate:

  • Copilot, an AI-powered assistant that suggests actions, connectors, parameters, and supports flow debugging.

  • "Create text with GPT," an AI-powered action used to generate text for various purposes, including content creation, feedback gathering, and document information extraction.

  • Power Automate Process Mining (launched August 2023) - Optimizes operations and uncovers opportunities for automation.

Microsoft Power Automate Features

  • Supported: (DPA) Digital Process Automation - Cloud Flows
  • Supported: (RPA) Robotic Process Automation - Desktop Flows
  • Supported: (BPA) Business Process Automation - Business Process Flows
  • Supported: AI Builder
  • Supported: Process Mining - Process Advisor
  • Supported: Task Mining - Process Advisor

Microsoft Power Automate Screenshots

Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)Screenshot of Microsoft Power Automate (Interface Screenshot) - Cloud flow designerScreenshot of Microsoft Power Automate (Interface Screenshot) - AI Builder homepage

Microsoft Power Automate Videos

Microsoft Power Automate is a cloud-first, comprehensive automation platform powered by low-code and AI with GPT, designed to accelerate development without comprising visibility and control, modernize business processes, and integrate operations at scale. Key features: advanc...
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Al Builder's new Azure OpenAl service model enables businesses to integrate intelligent text generation capabilities into their Power Automate and Power Apps solutions. With pre-built templates, users can incorporate relevant prompts into their workflow.

Microsoft Power Automate Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesAsia, Australia, Canada, Europe, France, Germany, India, Japan, Korea, Norway, Singapore, South Africa, South America, Switzerland, United Arab Emirates, United Kingdom, United States
Supported LanguagesEnglish, Bulgarian, Catalan, Czech, Danish, German, Greek, Spanish, Estonian, Basque, Finnish, French, Galician, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Lithuanian, Latvian, Malay, Norwegian, Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Slovak, Slovenian, Serbian (Cyrillic script, Serbia), Serbian (Latin script, Serbia), Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Frequently Asked Questions

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

Microsoft Power Automate starts at $15.

UiPath Automation Platform, SS&C Blue Prism Intelligent Automation, and Automation Anywhere are common alternatives for Microsoft Power Automate.

Reviewers rate Usability highest, with a score of 9.

The most common users of Microsoft Power Automate are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(223)

Attribute Ratings

Reviews

(1-25 of 26)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
As working within the RPA automation department. The Microsoft Power Automate is one of the RPA tool we use in our project just to reduce the human intervention within the repetitive process giving best solutions to save both time and cost. In our project it have offered us to create many automated workflows within the Office 365 application
  • AI Copilot capabilities in cloud workflows
  • Process mining feature
  • automated workflows with pre designed solutions
  • only applicable with Office 365 license
  • workflows can penetrate through security ,reducing data privacy
  • malicious workflows can be made with automation capabilities
The Microsoft Power Automate platform is well suited in case of creating custom as well as Partial workflows according to the user needs giving the flexibility to have ease in repetitive tasks. One of the disadvantages is that it can bypass security layers easily creating it vulnerable. Plus point - it can be used with the office 365 license only , no additional license needed for creating custom workflows
Ankit Bilone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Power Automate is one of the best tool in the market to automate your flows and you can rely on this tool as it gives you an email notification if any of your automated flows fail. There are different types of flows that can be used to solve lots of business issues.
The platform is a low-code environment so I find it quite easy to use and works just perfect.
  • Sending confirmation email to clients and user once the flow is triggered.
  • Fetching or Dumping files from one location to another if the flow is triggered.
  • Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task.
  • Power Automate also be used to convert any file format to a specific file format and save it to the required location
  • Provide more information about the available templates and should give step by step information's, this will help the new learners learn quickly and also should add more templates
  • Can use AI when there is need for writing O queries.
  • Should implement AI technology just like co-piolet in Power BI, where the user can give command and the flow should get created tailored to the requirement.
Once I was stuck with an ETL functionality and was not able to pull the source file from Casamba and dump it into SQL because the number of columns kept changing and the file size was too big, that is when I got to know about Power Automate from one of my friend and I tried to create an automated flow and within a couple of days the flow was running whereas I was stuck from almost a month to make this happen.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Power Automate desktop to automate mostly desktop based applications like Navision, HIKVISION, VSphere for VMWare and much more. We have mostly automated use cases in every sector that is be it Pharma, Finance, IT or HR. Most innovative solution that we provided was in IT automation where we automated their IT based use cases like monitoring, ticketing. Power Automate has a very strong hold on automating desktop based application because of its best in class recorder functionality. It address mainly all business problems right from sending an email to handling complex excel formulas. Easy on deployment and cheap in terms of licenses makes it even more outstanding RPA platform.
  • Excel Automation
  • Desktop and Cloud Based Automation
  • Intelligent Document Extraction
  • SAP Automation
  • Advanced Trigger Options like changes in desktop files
  • Complexity of Expressions : According to my experience Power Automate's UI needs to be more User friendly as it moves more towards an environment which suits developers
  • Versioning and Source Control
Well suited scenarios like :

Automating email-related tasks, such as sending notifications, parsing emails for specific information, or archiving attachments.
Creating automated approval processes for requests such as leave requests, expense reports, or document approvals.
Automating the collection and processing of data from forms, surveys, or other input sources, and storing the results in a centralized location.
Connecting and automating processes between different cloud services like SharePoint, Microsoft 365, Dynamics 365, and third-party application

Less appropriate :

Implementing complex integration scenarios that involve advanced protocols, transformations, or require advanced error handling. Azure Logic Apps, with its broader capabilities, may be a better fit
Handling large-scale batch processing or data migrations. For these scenarios, tools like Azure Data Factory or Azure Logic Apps might be more appropriate
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our organization we need to share the follow up Emails to the same receipents on periodic bases so this Microsoft Power Automate with flow is saving multiple time to draft and share the Email. Also it shares it with the recent communication so the time to search the last chain and add the participants, to add the body everything is saving and as we are not doing it manually there will be less chances of missing on the Email or missing on the persons.
  • Microsoft Power Automate is ensuring the data is accessible teams, promoting collaboration and efficient use of data.
  • Microsoft Power Automate is very use ful in case of creating the flows. And schedule a task
  • Microsoft Power Automate flow is very useful in case of sharing the multiple emails and sharing to required participate
  • If the steps can be reduced to set up a flow
  • Also platform can be more user friendly
  • Every time we need to open the particular flow and then only can run it if it gets automatrd willl help
Microsoft Power Automate is the platform we use for the communition with the large list of participate and when we want to schedule the periodic Emails to the supplier or the particular groups
It usually not work in the scenario where the we need to automate whole process otherwise it is good to process. As no coding experience is required
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My team has access to Power Automate through our O365 licences. we caught its potential usages after Microsoft made a presentation of the Power platform.
Since it is a cloud based solution depply linked to office 365, our main usages were first around Word, Excel, Sharepoint and Outlook simple but repetitive tasks automation. we then automated daily paperwork/management workflows.
we then began to use power Automate for some company wide business processes.
  • easy to use workflow solution
  • very efficient integration with all O365 components, especially Word, Outlook, Sharepoint, MS Teams...
  • easily extracts data from a great number of sources ( and can be used as an ETL tool)
  • updates are sometimes not backward compatible and can break existent workflows
  • Power Automate can be tough to learn for people that aren't used to Microsoft/Azure products and UI
  • 3rd party connectors troubleshooting can be confusing
if your company relies on Microsoft Office products, Power Automate helps to set up workflows, approval forms and everyday paperwork custom apps with minimal development charges.
If you use MS Teams collaboration features, power automate makes it easier to bring/process information from various sources to a single place
Data teams can also easily use power automate as an ETL to bring data to PowerBI, regarding the large number of connectors available.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Flow to automate internal processes such as material purchase approval flow, document file upload, customer data collection, technical teams communication when new documents are published in the file repository, and recently the integration between our chatbot to support technical and commercial teams, implementing in the bot the sending of emails with attachments and password validation by 2FA. All these automation have been integrated with Office365 products: SharePoint, Microsoft Forms, Outlook 365, Office 365 Users, and Microsoft Teams. Activity flows utilize various integration components such as HTTP webhook, Egnyte, Office 365 user, and groups search. As a result, we reduced the time spent on internal processes, with email exchanges and billing between teams, improved the dissemination of important documents, and expanded the resources and services available to our internal users.
  • Easy to configure and implement the flows.
  • Large catalog of addons and integration components.
  • Ease of working collaboratively.
  • Allows creation of custom flow components.
  • Easy to share and distribute the flows.
  • Depending on your license type, access to different integration components
  • Documentation about some components, functions, and usage syntax needs to be improved.
  • A tool for creating custom connectors.
  • Poor visualization of complex flows with multiple steps and unfolding
For those who use Microsoft and Office 365 products, it is a great orchestrator and Automator of routines, running autonomously to integrate SaaS products, databases, and collaborative tools such as Teams and Sharepoint. Depending on the need, a Premium subscription is necessary, as it enables a series of native or third-party connectors and integration services. Integrations with third-party systems and services require you to have a subscription or license to these services. Microsoft Flow will be much better used in situations involving several teams, or manual processes with many steps, standalone use can automate many routines that should be done using a workstation, even if server components, such as Sharepoint, are required. Possible to create a flow integrating the components of these two environments. However, the workstation flow editor is not for beginners, it is a more complex tool that requires prior knowledge of the functioning of corporate systems and infrastructure and programming logic.
Dineshkumar Rajendran | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Power Automate solution to automate workflows for SharePoint online solutions. Few business problems that addressed using Power automate: 1. SharePoint Approvals flow 2. Capture audit version from the SharePoint items 3. Read email attachments and upload to SharePoint 4. Monitor the field status change in the SharePoint list and send email notifications to users for action
  • Automate SharePoint Approval flows
  • Integration with Outlook
  • Item updates in SharePoint list
  • File uploads to Document library
  • Integration with RPA tool like UiPath
  • No activity disable feature in the workflow, this would have saved lot of time
  • Allow turn off feature to not trigger any pending runs in the queue or add new feature to just run pending runs when the workflow is turned off
  • Allow easy copy and paste activities from UI
Here are couple of use cases where Power Automate is well suited for us.

1. Send auto-reply to users whenever an email received to Shared mailbox. Currently Outlook 365 auto reply function allows to send auto response just onetime but the requirement is to send auto response to use whenever an email received. This was easily automated using Power Automate integration with Outlook 365.

2. Integrated well with Teams channel. The teams notification is expected to send when the status change in SharePoint online list time. This is the common use case from the business group, workflows can be automated in few seconds using Power automate
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Microsoft Power Automate to create approval processes. Requests are submitted using an MS Form form, the responses are collated in an MS List document and approve/deny requests are sent to decision-makers. In some cases, subsequent approvals are required from different individuals or teams, so I build a second approval process following the first. These usually end with a notification for action via email and/or MS Teams to the responsible team, after a request has been approved by the various levels of approval. Throughout the process, the List document is updated as to the decisions made and the progress of the request through the process, and the original form respondent, ie the requestor, is notified by email/Teams as well.
  • Automates request processes
  • Moves processes from email inboxes to a public document
  • Automates the compilation of a record of all requests
  • The need to constantly refresh connections
  • More third-party software integrations
  • More auto-completing where long flows recycle information
  • Better templates
  • Better help resources, particularly re the more technical details like strings, numbers
  • Support of non-US time zones!!!!
  • Support of non-US date format!!! You're the only country that uses mm/dd/yyyy
Microsoft Power Automate works well for creating a form that then initiates a simple approval mechanism, or adds a task to an MS Planner board. However complicated approval processes, say involving different paths/approvers depending on money amount threshold; In my opinion,it gets very fiddly and time-consuming, and subsequent maintenance or updates become difficult, particularly for someone who is new to this flow (ie not the original creator). Updating email addresses across a long flow is also a very manual process - a replace all function would be useful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Power Automate to streamline and improve data entry, automatically add information required for reporting, communicate with colleagues about new gifts entered that are of importance to them, share when there is action requested from colleagues within and outside of the department, move data files used for reporting or importing, and track assignment progress.
  • Power Automate makes it easy to connecting a variety of applications together without any technical skill
  • Flow history makes it easy to troubleshoot and determine where exactly a flow has failed.
  • Flow checker points out errors before you move forward in a flow rather than having to test the flow and have it fail.
  • While this is a product largely built for low to no code users, I find some of the errors and instructions a bit too technical and could have a few more examples.
  • Copying and pasting apply to each loops or scopes is often no possible/fails.
  • Make it easier to create custom connections with limited API experience.
Power Automate is well suited for situations where there is set logic for business processes. Many times you likely already have instruction documents that can act as a blueprint or process map for building your flow. At this time I have yet to find a use case that was not well suited for Power Automate but would imagine ones that are relational between humans it would not do well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Power Automate (formerly Microsoft Flow) to automate business processes ranging from simple emails based on data entry to a full email survey system built using this software, Outlook, and Microsoft Forms. We use the vast amount of connectors to link our data to the solutions offered to create complex systems using very little code.
  • Connecting solutions
  • Data manipulation
  • Automation
  • Better error messaging for troubleshooting
  • More non-premium connectors to compete with the premium connectors
  • Clearer understanding of the limits within the flow and the ability as an administrator to adjust those limits on your environment.
Microsoft Power Automate (formerly Microsoft Flow) is best suited for a low-code environment where you want to automate a solution that would normally require several systems. You can do this from a single solution and do so with little understanding of code. Microsoft Power Automate (formerly Microsoft Flow) does have some limitations where you would need to switch to Azure Logic Apps to obtain the right connectors for the job.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
There are always forms and reports that need to be moved out of one system, and imported into another one. Power Automate is the perfect tool to do this. A new item added to SharePoint, or Teams files? You can automate how to archive the information, how to notify people that there is new content.
  • If/then automation in the the Microsoft Office environment.
  • Linking different data systems outputs to automate data chains.
  • Link internal process to Internet sites and services.
  • Web Flows designer needs more development.
  • Process isn't always intuitive.
  • Product is powerful, but requires effort to dig into.
Power Automate is great at any task in the Office eco-system where you need to perform repetitious work that needs to be moved from one system to another. It can link systems and data together very easily, change and produce notifications, change document types, or move a file from one location to another to kick off another process when the file is present.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We needed a solution for our payables department to receive invoices from email attachments, going into a one drive folder. Microsoft Power Automate gave me the tools needed to design a product that achieves our end goal in simplifying payables document management. We linked it from our Exchange Online mailbox to our Microsoft OneDrive account.
  • Allows you to create automation and scripts that speed up productivity in the workplace.
  • Shows an overview of the workflow and job history.
  • Has lots of plug-ins with other Microsoft and third party vendors' product's.
  • Would like to see deeper integration with Exchange online, specifically the plugin realizing that an email is being sent via an alias address, not the primary SMTP address. We had to do a workaround that involved creating multiple single-member distribution groups to get power to automate to differentiate different email addresses going to the same mailbox.
  • The interface is slow to load at times.
The integrations for Microsoft products seem robust and reliable. It's well suited for workflows staying inside 365 products, but not as much when it comes to third-party integrations. Microsoft Power Automate also is not suited for IoT due to a lack of integration with those services.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Power Automate to create flows that can run when an outreach is made to a patient. Essentially Microsoft Power Automate is the logical backbone of the product where all actions including, pre-checks, post-checks, data retrieval , Vendor integration, outreach is done through the flows constructed on Microsoft Power Automate.
  • Extensive actions can be used as a part of the flow
  • Easy integration with other vendor tools
  • Robust and can handle high volumes
  • Service and response time is not that great
  • Any customisations are not possible
  • Any bugs reported are not immediately resolved
The best scenarios to use Microsoft Power Automate are those where some level of logic based automation is required. For example if your product requires many conditional actions which need to be executed one after the other then all of these actions can be added as different nodes of a flow with wait and execute logics in place
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Power Automate to streamline various business processes and enhance overall operational efficiency within the organization, both within IT teams and the wider business. It is used primarily for workflow automation as manual processes can often lead to delays and errors in our workflows, especially when dealing with large volumes of data and complex approval processes. Power Automate is used to automate routine tasks such as data entry, approval workflows, and notifications, ensuring seamless and timely processing of tasks. This also frees up our employees to focus on more value-adding activities rather than spending time on routine, low-value tasks such as approvals.
  • Simple approval workflows with mail notifications
  • Seamless integration with other Microsoft products including Forms, Outlook, SharePoint etc. as well as other data sources
  • Automating basic data processing tasks such as validation, transformation, and loading
  • Creating complex conditional statements like nested conditions or intricate logical operations can be challenging due to UI limitations
  • Cannot set breakpoints so debugging flows and understanding errors in the flow logic can sometimes be difficult especially when dealing with large and interconnected workflows
  • Lack of version control features makes collaborative/team flow development difficult. It is often easier for one person/account to create a flow.
Power Automate works well for automating repetitive and routine tasks like data entry, form submissions, approvals etc. One specific example is automatically creating Microsoft Planner tasks for team members based on specific triggers or form submissions. It is also ideal for creating notification systems such as sending email alerts to designated users when specific events occur, such as new customer inquiries or low inventory levels. It is less suited to scenarios where very complex logic needs to be implemented or where processing very large data sets in real-time is required. For these kinds of scenarios we tend to use dedicated programming environments.
Umesh Kataria | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
I use Microsoft Power Automate to automate the repetitive tasks which has low to moderate complexity but high in volume. I basically use Parent child bot methods to run concurrent processes. Business problems in which we have used Power automate are fetching data from the upline environment, processing it and then emailing it to the concerned departments. Another use case was to read content from the different documents (pdf, word) and using it to type into the client’s ERP system. We used Microsoft Power Automate’s AI builder feature to extract the content. In some use cases the ERP connector was not available so we managed to create custom connectors and able to push and pull data from clients proprietary systems.
  • AI Builder for intelligent Automation
  • So many connectors for popular applications to have a seamless data transfer and easy integration
  • Great connectivity and support for Microsoft office 365 applications
  • Extremely easy to use and doesn’t require much technical knowledge
  • Works well only with sequential processes
  • Can’t change permission on SharePoint item without using a third party connector
  • Allows only 250 actions in a single flow
  • Maximum time allowed for a flow to be triggered is just 15 mins
It is well suited for a seamless integrations between apps, whereas it struggles when the workflow becomes complex. It can easily be learned for simpler tasks but require deep regular expressions knowledge for complex tasks. However with the advent of GenAi and AutoPilot in Power platform . Learning curve for these complex regular expressions will reduce greatly. Licensing part is also very confusing. Forms customisation not possible and hence you need Power apps for the same which again increases the license cost.
Score 10 out of 10
Vetted Review
Verified User
We are using Microsoft Power Automate to integrate multiple Office 365 applications and other third-party applications. It helped to automate multiple businesses as usual workflows which saved a lot of time for manual work. It does not require any coding skills and is very easy to use. Any kind of scenario could be easily automated with this tool instantly.
  • Integration with Office 365 suite and third-party applications
  • Easy to use and does not require any coding knowledge
  • Any workflow could be easily integrated
  • Customer support sometimes is slow
  • Couple of third party applications are yet to be fully integrated with the tool
  • Mobile application could be optimized more
Microsoft Power Automate is the best tool in the market to integrate any workflow and is well integrated with Microsoft Office 365 suit which makes daily task integration easier. The user interface is very easy to use, and fresh could quickly learn and could start automating any scenarios.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used Power Automate to create instant flows linked with SharePoint Lists to collect/Modify data and notify users. Flow captured the data and converted it into a pdf file and sent it to relevant users in an email.
1. Power Automate helped us streamline our internal expense approval process.
2. Customer Voice Survey results were collected using Power Automate.
3. PowerBi report's data refreshed using Power Automate to show the most relevant data in the dashboards.
  • Capture/modify data in real time.
  • Notifying the users of any changes in data.
  • Customized response email to customers service request emails.
  • Approval file size limit can be increased. currently 50mb in attachment limit.
  • Ability to recover the flows. Currently if a flow is deleted there is no way to recover it.
  • Converting data from SharePoint into pdf can be done but need to use 3rd party connections.
Well Suited
- Collecting data and organizing it.
- Eliminate a lot of admin work.
- Send auto-response emails to customers/users.
- Notify relevant users when the data is updated.
- Creating business process flows.

Less Appropriate
- If creating a flow to create a pdf file that combines all the attachments into one pdf file.
- Flow will fail sometimes if the flow is too long and complex and if the flow connections are changed from one user to another.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The flow wizard is amazing for those who are unfamiliar. It helps in connecting to data sources from other products other than Microsoft. We use it on daily basis. This app support flow in multiple applications. And integrate seamlessly with any application.
  • Helped under making Business Decisions.
  • HR system.
  • Multiple application integration.
  • Some application are yet to be integrated with Power Automate.
  • Add support to Linux or Mac.
The interface and code used are low-level and very easy to understand. The software is easy to deploy in the company from the beginning and benefits are seen almost immediately. It's very easy for freshers to understand. The graphical user interface to click and drag functions together to build an automated workflow. It also has advanced AI/ML analytics/functional capabilities.
Daniell Mercer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Power Automate templates make it easy to send and forward emails, as well as receive notifications when a new item is added to your list. Microsoft Power Automate allows additional flexibility in prioritizing and marking tasks, as well as sending emails up or down. Microsoft Power Automate helps us automate repetitive tasks in the Microsoft 365 cloud environment. Workflows in Microsoft Power Automate can be linked to many data sources. Microsoft Power Automate's no-code/least-code architecture simplifies process design.
  • Microsoft Power Automate offers benefits to automate the business activities of the organization.
  • Microsoft Power Automate is a great tool for sending automatic reminders of overdue tasks.
  • With the ability to transfer robust data between systems on our schedule.
  • Microsoft Power Automate offers a variety of connections and capabilities for Premium customers only for an additional fee.
  • I would like the customer service section to be decisive and attentive at all times.
Microsoft Power Automate is flexible in terms of integration with other programs and works as part of a single workflow. Microsoft Power Automate is really helpful in providing templates to get you started, such as the ability to set up push notifications when we receive emails from certain people, as well as email reminders to ensure projects aren't forgotten. It is beneficial to use Microsoft Power Automate to generate a list of potential customers from email responses to a marketing campaign. Microsoft Power Automate is effective in automating time-consuming manual procedures with the use of preprogrammed AI, allowing you to focus on more vital and complex tasks.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We use Power Automate for getting data to where it needs to be. We have some information on premises in different places, as in sharepoint or a SQL database, that need to match up to certain tasks in the 365 cloud. For example, we may have an incident report that could tag different users, send emails, and generate a form that needs to be archived. This requires some information from our SQL DB and our Sharpeoint 365 solution. Then it will store that record back in a datbase on premises. This is where Power Automate comes in handy. It helps get the data where it needs to go each step of the way.
  • Taking employee information, like demographics and contacts, from an on premises DB to the MS 365 Cloud
  • Taking questionnaire information from a form in the cloud and populating an on premises DB
  • Taking badge photos from an on premises database to a back storage device
  • More customizations for taking human resource related information with a lot of time stamps and transferring it to applicable forms. Whether for on boarding or training documents
  • More ways to trigger events and have them use multiple if thens, or different orders of operations.
Power Automate is well suited to move basic pieces of data to items that are of similar type. For example, moving data between two sharepoint lists. It is also well suited for taking local database information and moving it to online cloud forms. It is not as well suited for moving items between sharepoint lists in the cloud. It could also improve by having some more granular triggers for starting the process based on data changes.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have used MPA to make the business processes easier and streamlined (email generation based on task status, document migration from email to SharePoint, etc.). It removes a lot of manual labor from task management and mass communication across a team. I have been able to reduce time spent on remedial projects or tasks.
  • Easy to follow icons to build flows
  • Simple UI
  • Templates to get started
  • Maybe adding some drag and drop functionality for building flows
MPA is great because it is very easy to learn and doesn't require much technical knowledge. It's easy to roll out across an organization and it makes business functions more robust. It has been great for use within small teams and in our entire organization.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
MS Power Automate is a part of the overall o365 suite and is directly available for any of our staff who wishes to use it. It helps us to automate all those repetitive functions over desktop and SharePoint with ease. Best part is it is very easy to take up and learn and not requires the user to get too technical unnecessarily.
  • Repetitive task can be automated
  • Filling up forms and managing plans and data flow/ approval processes
  • Integrates well with other commonly used products in office suite
  • For 3rd party products, it can be used by means of mouse movements and keyboard click recording
  • integrations to PowerPoint not as strong as one might see or expect.
  • similarly, integrations to Outlook could also be enhanced.
  • sometimes the "flow developer IDE" is a bit slow and laggy that lowers user experience
Unlike all other automation tool, this is from Microsoft and hence has a good patch/support mechanism by default and is readily available to all the o365 users as a part of the subscription making it one of the most easily accessible tools across all levels of staff. This has helped in places where we need to do mundane and repetitive tasks by enabling automation - one such scenario is creating reports from excel data on a weekly basis. The data is always of the same format and so is the final report. Once the flow is setup, the weekly reports are automatically generated and sent to end users via the outlook integrations thereby saving a good deal of manual labour.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Microsoft Power Automate to automate a lot of our old procedures. For example, we created a Return Material Authorization (RMA) which goes through a process of approvals. Also, have new hire and employee exit forms that automatically create a help desk ticket with Jira. The best part is that you can set it up to run automatically, on schedule, or ever use manual triggers to activate the services.
  • Saves time
  • Make live and instant changes
  • Makes working with SharePoint much easier
  • Create a flow and clone it for easy use
  • Phone app works great for button trigger flows
  • A lot of free pre-made flow templates available
  • Still need to do a lot of research on getting the flows to work once you add more function
  • Naming convention for the answer/result fields (the answers to questions ) gets confusing [in my experience]
  • [I feel it] needd simpler code for non-coders or make it easier to search for required code
Microsoft Power Automate is best suited for approvals and working with SharePoint Lists. It is easy to create an approval that either requires the submitter's manager (Active Directory) to approve or enter in a specific person or person's to approve. Additional approvers and other subtasks can be added as well. For example, if the request was approved, a SharePoint List can be created and or updated by adding the new request as a new row and enter in only the data that you set as required on the list. It will also send out customized emails for "Approved" or "Rejected" requests. Also, add comments to Microsoft Teams Channels, export to Microsoft Excel or Adobe PDF, these are some of the features available in flow.
Aruna Bandara | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Microsoft flow (Power Automate) is the best product of Microsoft, and it came to the organization as a part of Office 365. We have been using it for three years now. And it is one of the best products to automate our work efficiently. Because it allows us to automate the routine activities for saving our time, so, it makes our lives easier and smarter. And anyone can quickly learn to use it. So, this is also a plus point of Microsoft Flow.
  • Mainly it helps to automate the routine activities for us. And it helps to save time and money.
  • Microsoft Flow works with other applications, software, and operating systems very smoothly. Also, it is easy to use and straightforward.
  • It allows for essential tasks, reminders, and emails to be automatically redelivered and pinned for importance.
  • It consists of easy and attractive templates. So, it is very user-friendly.
  • The initial set-up process of this is a little confusing and challenging.
  • The 3rd party add-on connectivity is a bit complex.
It allows for essential tasks, reminders, and emails to be automatically redelivered and pinned for importance. So, some activities that are always forgotten can be done through Microsoft Flow.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft flow for automating tasks within our processes. As we are using an Office 365 subscription in our office, the flow has helped us a lot from downloading the data from Twitter to publishing it to Power BI. Flow has been a life saver in most of the tasks that I work on.
  • Scheduling the flow- this feature has helped to schedule the flow late into the night, so that the data is ready when you come to the office in the morning.
  • Social Media Triggering: Once of the major use of flow in our company is to trigger an email to us whenever there is a not-so-good review about the brand. As soon as we get a trigger from flow, we work on it.
  • Inbuilt templates have made most of my manual tasks easier such as storing your personal email to OneDrive .etc
  • Third-party add-on connectivity is a bit complex and not as seamless as Microsoft add-ons.
  • Initial setting up the automation flow could be challenging as it involves giving the right passwords, doing the right connections, but after that, things are smooth.
Well Suited: To automate simple to semi-complex tasks without an IT professional. Less appropriate: For automating complex tasks, For tasks that involved lots of third-party add-ons, When your flow involves pulling large amounts of data from a website. This will make the flow timeout at times.
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